Shipping policy
──────────────────────────
At GimmeThat, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:
──────────────────────────
PROCESSING TIME
Orders are typically processed and shipped within 1-3 business days from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times.
──────────────────────────
SHIPPING METHODS & COVERAGE
We currently ship within the United States only.
- Standard Shipping: Estimated delivery within 4-15 business days after processing.
Orders of $40 or more qualify for free standard shipping. Shipping rates for orders below this threshold are calculated based on weight, dimensions, and destination, and will be displayed at checkout.
We are not currently able to ship outside the United States.
──────────────────────────
SHIPPING RATES
Shipping rates are calculated based on the weight, dimensions, and destination of your order. Rates will be displayed at checkout before you complete your purchase.
──────────────────────────
CHANGE OF ADDRESS
If you need to change the shipping address for an order already placed, please contact us at support@gimme-that.store as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping.
──────────────────────────
UNDELIVERABLE ADDRESSES
If a package is returned to us as undeliverable due to an incorrect or incomplete address provided at checkout, we will contact you to arrange reshipment. Since the error originated from the address provided at checkout, the cost of reshipping is the customer's responsibility.
──────────────────────────
TRACKING YOUR ORDER
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor the progress of your delivery.
──────────────────────────
LOST OR DELAYED PACKAGES
If tracking shows no movement for an extended period or your order appears to be lost in transit, please contact us at support@gimme-that.store with your order number. We will open an investigation with the shipping carrier. Once the carrier confirms the outcome and we have supporting documentation, we will handle it the same way as our Damaged or Incorrect Items policy. If the package is confirmed lost and cannot be located, we will take responsibility for resolving the issue (replacement or refund).